Shipping Policy
Everything you need to know about shipping and delivery
Last updated: March 15, 2026
Overview
At Treasure Trove Hampers, we are committed to delivering your carefully curated hampers safely and on time. This shipping policy outlines our delivery process, timelines, and what you can expect when you place an order with us.
Shipping Locations
We currently ship to all locations within India. Whether you're in a metropolitan city or a remote town, we ensure your hamper reaches you safely.
- All states and union territories in India
- Metropolitan cities, tier-2 cities, and rural areas
- Pincode-based delivery coverage
Note: International shipping is not available at this time. We are continuously working to expand our shipping network.
Shipping Time & Delivery Estimates
Shipping time varies for each hamper due to the different products included in each hamper. This is because we source various products from different suppliers and ensure each item meets our quality standards before packaging.
Important:
The estimated shipping time for each hamper is clearly mentioned on the product details page. Please check the shipping timeline before placing your order to ensure it aligns with your delivery requirements.
Order Processing
We begin preparing your hamper immediately upon order confirmation to maintain product freshness.
Packaging & Quality Check
Each hamper is carefully packed and quality-checked before dispatch.
Dispatch
Orders are typically dispatched within 1-2 business days after confirmation.
Courier Services
We partner with trusted courier services to ensure reliable and safe delivery of your hampers:
DTDC
DTDC Express Limited is one of India's leading express logistics companies, providing reliable and fast delivery services across the country.
India Post
India Post provides comprehensive postal services, ensuring delivery to even the most remote locations in India.
The courier service for your order will be assigned based on your delivery location, product type, and service availability to ensure the best delivery experience.
Order Tracking
Once your order is shipped, you can track its status in real-time:
How to Track Your Order:
- Log in to your account on Treasure Trove Hampers
- Navigate to your Customer Dashboard
- Click on "My Orders" to view all your orders
- Select the order you want to track
- View the tracking details and status in the order details page
You will also receive email notifications with tracking information once your order is dispatched. The tracking number can be used on the courier's website for detailed shipment tracking.
Shipping Charges
Shipping charges are calculated based on several factors:
- Delivery location (pincode-based)
- Weight and dimensions of the hamper
- Type of products included
- Courier service selected
The exact shipping charges will be displayed at checkout before you complete your order. We strive to offer competitive shipping rates while ensuring safe and timely delivery.
Delivery Process
Order Confirmation
You receive an order confirmation email with order details and estimated delivery timeline.
Order Processing
We immediately begin preparing your hamper, ensuring all products are fresh and meet quality standards.
Packaging & Dispatch
Your hamper is carefully packaged and handed over to our courier partner.
In Transit
Track your order in real-time through your customer dashboard.
Delivery
Your hamper arrives safely at your doorstep!
Delivery Issues & Support
If you experience any issues with delivery, we're here to help:
Common Issues & Solutions:
- Delivery Attempt Failed: The courier will make multiple attempts. You can contact them directly using the tracking number to reschedule.
- Wrong Address: Contact us immediately at hello@treasuretrove.com with your order number.
- Delayed Delivery: Check tracking status. If significantly delayed beyond estimated time, contact us for assistance.
- Damaged Package: See our Returns & Refunds policy. We'll arrange for replacement items free of charge.
Our customer support team is available to assist you with any delivery concerns. Please reach out to us with your order number for prompt assistance.
Special Instructions
Ensure Accurate Address: Please double-check your shipping address before placing your order. Incorrect addresses may result in delivery delays.
Contact Number: Provide a valid contact number that will be accessible during delivery hours.
Delivery Time: Most deliveries occur during business hours. Be available or authorize someone to receive on your behalf.
Unattended Delivery: Some locations may allow unattended delivery. Check with the courier for specific policies.